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PRIVACY POLICY

Privacy Policy for Professional Solutions of Atlanta

Effective Date: June 3, 2025

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Professional Solutions of Atlanta

("we," "us," or "our")

does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

Personal Information:

Name, email address, phone number, physical addressPayment information when you make a purchase or request a quoteOpt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

IP address, browser type, device informationWebsite usage patterns and analyticsCookies and similar technologies

Customer Communication:

Records of inquiries and service requests

2. How We Use Your Information

We use collected data for:

Providing and improving our servicesProcessing transactions and paymentsCommunicating with you about your inquiries, appointments, and promotionsEnhancing website functionality and user experienceEnsuring security and fraud preventionMaintaining records of your communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

Opt-In & Consent:

You will only receive messages if you have explicitly opted inWe maintain timestamped records of all opt-in actionsWe comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

You can cancel SMS notifications at any time by replying "STOP"You will receive a final confirmation message and no further messages unless you re-opt inAll opt-out requests are processed within 24 hours

Message Frequency & Content:

Message frequency varies based on your interactions with our businessMessages relate only to the services you’ve requestedNo promotional content is sent without specific consent

Help & Support:

Reply "HELP" for assistanceContact us at

[email protected]

Available during regular business hours

Carrier Information:

Standard message and data rates may applyCarriers are not liable for delayed or undelivered messagesSupported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

Your SMS opt-in data and consent records are never shared with third parties except:

Service providers who facilitate text deliveryLegal obligations (e.g., court orders)

We implement strict data protection measures to safeguard all SMS data.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share data with:

Service Providers:

Third-party vendors assisting in operations (e.g., payment processors, scheduling tools)SMS platforms used strictly for message delivery you have consented to receiveAll service providers must adhere to confidentiality and security agreements

Legal Compliance:

When required by law or in response to court orders or law enforcement

Business Transfers:

In mergers, acquisitions, or asset transfers, your data remains protected under this policy

5. Data Security

We implement reasonable security measures including:

Encryption of sensitive dataSecure access controls and user authenticationRegular security reviews and employee trainingBreach notifications when required by lawBackup systems and disaster recovery plans

While no method is 100% secure, we take all reasonable precautions to protect your data.

6. Cookies & Tracking Technologies

We use cookies to:

Analyze site traffic and behaviorRemember user preferencesImprove functionality and experienceMeasure service performance

You can control cookies in your browser settings. Disabling cookies may limit some features.

7. Your Rights & Choices

You have the right to:

Access, update, or delete your personal informationOpt-out of marketing emails by clicking “unsubscribe”Opt-out of SMS messages by replying "STOP"Request how your data is processedWithdraw consent at any timeFile a complaint with a regulatory body if your rights are violated

To exercise these rights, contact us using the details in Section 10.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. This policy applies only to information collected by

Professional Solutions of Atlanta

9. Changes to This Privacy Policy

We may update this policy periodically. The most recent version will always appear on our website. If significant changes occur, we will notify you via email or website announcement.